Unparalleled Home-Owner Protection

Dial One Hour delivers more than precise, custom-made home comfort systems; we deliver reliability, efficiency and performance you can count on.

In fact, we're so confident in our products and services that we offer a variety of comprehensive warranties and guarantees to ensure your satisfaction. These warranties and guarantees improve your overall comfort by: protecting you from the expense of breakdowns, ensuring proper installation, protecting you against manufacturer defects, and ensuring that you have received the best value and are 100% satisfied.

Millions of dollars and thousands of hours have been invested in laboratory stress tests on equipment and training for technicians to design and install units with minimum failure rates. If you ever have a problem with your Dial One Hour home comfort system, simply give us a call and relax, knowing that any issue that may arise will be minimized and taken care of ... guaranteed!

Lemon Guarantees

Our lemon guarantees are designed to protect you against major breakdowns on the critical comfort system components, including:

Furnace: If the heat exchanger fails on your new furnace up to nineteen (19) years from the original date of installation, we will replace the entire furnace absolutely FREE. Ask your comfort consultant for details.

Air Conditioner/Heat Pump: If the compressor fails on your new air conditioner or heat pump up to nineteen (19) years from the original date of installation, we will replace the entire outdoor unit absolutely FREE. Ask your comfort consultant for details.

Performance Guarantee

If your new comfort system fails to keep you comfortable up to three (3) years after installation, Dial One Hour will make unlimited attempts to resolve the issue. And, if we cannot resolve the issue with the existing equipment, Dial One Hour will replace the system with a new system of equal value absolutely free!

Warranty Protection Plans

Extended warranty protection plans improve your overall peace of mind by protecting you from the expense of breakdowns in the years to come. With several different options to choose from, Dial One Hour will customize your warranty program just like we customize your home comfort system. We have warranties for your comfort system that cover all components including: parts, compressor, condenser coil, evaporator coil, heat exchanger and labor. Ask your comfort consultant for details.

Lifetime Heat Exchanger Warranty

All Dial One Hour furnaces come with a limited lifetime heat exchanger warranty to ensure the safety, reliability and comfort of your new furnace. Ask your comfort consultant for details.

1 yr. Money Back Guarantee

If you are not satisfied with our company or your new system during the first year of installation we will remove your new system and refund 100% of your investment.