Schedule Heating & Cooling Service Online

Privacy Policy

We care about your online privacy. Dial One has instituted the following privacy policies for your protection.

Dial One's Commitment to Online Security

Personal information is accessible only by staff designated to handle online submissions.

Personal Information that Dial One May Collect Online

When visiting the Dial One website and signing up for products, services or information through any website page, you may choose to supply Dial One with information that identifies you personally. This information may include your name, contact information, such as phone numbers and e-mail addresses, and other information.

Dial One does not knowingly collect personal information from children under the age of thirteen. If we learn that we have personal information on a child under the age of thirteen, we will delete that information from our systems. Dial One encourages parents to go online with their kids. Here are a few tips to help make a child's online experience safer:

Teach kids never to give personal information, unless supervised by a parent or responsible adult. Includes name, address, phone, school, etc.
Know the sites your kids are visiting and which sites are appropriate.
Look for Website Privacy Policies. Know how your child's information is treated.

How does Dial One use the personally identifiable information that has been collected?

We use the information you provide about yourself to complete the transaction for which the information is intended. Such transactions may include: administering a service, such as e-mail, direct advertising sales from Dial One, or contacting you if you have granted us permission to do so.

Dial One will not retain your personal information longer than is necessary for the purposes for which it was collected.

Does Dial One share information with companies or other organizations?

Except as provided in this Privacy Policy, we do not share this information with outside parties without your permission except to the extent that is necessary to administer the services we offer our visitors. Dial One will not sell, rent or lease your personal information to others.

We provide links to third-party sites for your convenience and information. Since we do not control these websites, we encourage you to review the privacy policies posted on these (and all) third-party sites before submitting your personal information.

How does Dial One use e-mail to communicate with you?

We use e-mail links located throughout the website to allow you to contact us directly with any questions or comments you may have. We will use your e-mail address to respond directly to these questions or comments. Dial One considers e-mail transmitted through our website to be private correspondence between the sender and recipient. Therefore, we will not monitor, edit or disclose the contents of your private communications to any party outside of Dial One.

The e-mail addresses that you supply to use this service will not be used for any other purpose without your consent.

Except as permitted by this policy, Dial One does not send unsolicited e-mail.

Whom do I contact with questions or concerns about this privacy policy?

Should you have other questions or concerns about this privacy policy, please contact us using the following information.

Dial One Heating, Cooling & Plumbing
1551 S. Franklin Road
Indianapolis IN 46239
Toll Free: (800) DIAL-111 (342-5111)
Phone: (317) 375-2175
Fax: (317) 375-2179
info@dialone.com

Dial One wants to further demonstrate our commitment to your privacy. To do this, we have agreed to have our privacy practices reviewed for compliance by BBBOnLine®. Dial One is a corporate member in good standing with BBBOnLine.

All updates to this policy will be posted here.

Last update: February 2005